RaceJoy Privacy Policy

Download RaceJoy's Privacy Policy.

We collect but do not link personal and activity data.
We use unique device identifiers to anonymously identify your computer or device so we can deliver a better experience.
 
We also may collect personally identifiable information that you provide to us, such as your name and email address. If authorized by you, we may also access profile and other information from services like Facebook.

Our systems are not designed to associate personal information with your activities (such as pages you view or things you click on or search for).

We do not knowingly contact or collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly obtain parental consent or remove the information.

We collect or share your location only with permission.
In serving you, we may use or store your precise geographic location, if you give us permission to do so. We do not use or share this data for any other purpose. Many devices will indicate through an icon when location services are operating. We only share this location information with others as approved by you during the Event Hours.

You can request to see or delete your personal data.
You can sign into your profile at RunSignup to see or delete any personally identifiable information or entire accounts we have synced, such as your name, race age or email for registration profiles shown in RaceJoy for events. You can also contact us by email to request to see or delete this information at info@runsignup.com.

We keep personal data until you delete it.
We remove personally identifiable information (such as your name and email) and other preferences associated with your account promptly after you delete your account. We may retain other event data indefinitely.

We don't share your personal data with other companies.
We do not share personally identifiable information (such as name and email address) with other companies.

No ad companies collect data through our service.
We do not allow advertising companies to collect data through our service for ad targeting.

You can ask privacy questions.
If you have any questions or concerns about our privacy policies, please contact us at:
Support OR support@racejoy.com
 
PO Box 161315
Altamonte Springs, FL 32716

We take detailed steps to protect personal information.
We take reasonable administrative, physical and electronic measures designed to safeguard and protect your information from unauthorized access or disclosure. This includes storing your information behind a firewall designed to block access from outside our network. However, no security or encryption method can be guaranteed to protect information from hackers or human error.

Information we collect is stored or processed on computers located ONLY in the United States.

Special situations may require disclosure of your data.
To operate the service, we also may make identifiable and anonymous information available to third parties in these limited circumstances: (1) with your express consent, (2) when we have a good faith belief it is required by law, (3) when we have a good faith belief it is necessary to protect our rights or property, or (4) to any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale of assets. Your consent will not be required for disclosure in these cases, but we will attempt to notify you, to the extent permitted by law to do so.

You can review more privacy-related information.
This privacy policy was last updated on 11/4/2022. Our privacy policy may change from time to time. If we make any material changes to our policies, we will place a prominent notice on our website or application. If the change materially affects registered users, we will send a notice to you by email, or push notification.