Participant FAQ & Troubleshooting

Receiving Cheers FAQ

Where can I listen to the cheers I received?

Go to Buzz and Cheers to replay the cheers you’ve received.

I'm not receiving cheers. What can I do?

Notifications Setting: Check to see if your notifications are ON for RaceJoy. Also, check to see if your global notifications are on for your phone at the top of the screen.

Volume: Make sure your volume for notifications is ON and turned up. If you go to Buzz and see you are receiving cheers, but not hearing them, it is because a volume setting is turned down or off.